Get consumer support
Need help with a problem with a business?
ZACA supports consumers who are seeking to resolve disputes with businesses. Here is how to prepare before you get in touch.
Three steps to prepare
Describe the issue and the business
Note what happened, when it happened, and the name and location of the business involved.
Keep your receipts and messages
Hold on to receipts, invoices, warranties, photos and any messages exchanged with the business.
Contact ZACA with a short summary
Email or call us with a brief summary of the problem, and ask how to share your supporting documents.
Contact ZACA
Monday to Friday, 9:00 AM–5:00 PM. ZACA will advise on next steps for your situation.